Power Outage

Update 2/20 1:15 p.m.: Power has been restored.

2/20/24 11:52 a.m.: We are experiencing a large power outage in the area around the Chaska Community Center / Park Ridge Drive. Our crews are working on the issue. We will provide updates when we have them.

If you lose power, please call 952-448-4335. That goes to our Electric Dept, and they will respond to the call. If you get a voicemail, that typically means our crews are already working on the issue. 

Please don’t call 911 for a power outage unless it’s an emergency.


Chaska has provided safe and reliable electric service since 1914. With a city-owned electric utility, residents of Chaska receive quick response to outages, personal service from dedicated staff, and less expensive electric rates. 

The revenue from the utility goes right back into the City of Chaska General Fund to help keep taxes low.

Service Order Request

Submit a Service Order Request to report street maintenance, sign repair, park equipment repair, trail maintenance, fallen tree, damaged transformer, street light out, or other concerns.

If you are experiencing a power outage, please call the Electric Department at 952-448-4335. 

Power Supply

Power is purchased wholesale from the Minnesota Municipal Power Agency (MMPA). 

MMPA operates the combustion turbine generator in the city. Three electric distribution substations then spread this power throughout the city using primary overhead and underground lines operated at 13,800 volts to the step-down transformers located at all industrial, commercial, and residential locations. From the transformer, or the pedestal at the lot line, the customer owned service lines then bring the power to the building. 

The Electric Department maintains: 

  • 42 miles of overhead line
  • 164 miles of underground line
  • Signal lights and street lights throughout the city

The Electric Department also locates all buried underground electric lines.