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City Council

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1. When are Council meetings?

Council meetings are held on the first and third Monday of the month, as well as the fifth Monday of the month, if necessary. All meetings start at 7:00 pm and are held in the Council Chambers at City Hall (1 City Hall Plaza).

2. How do I get on the Agenda for a Visitor Presentation?

To be listed on the Council Agenda with an issue for Visitor Presentation, please contact Senior Clerk, Denise Wetzel by calling 952-448-9200, or email her.

3. How do I contact my council member?

You may contact the mayor or your council member by the phone numbers or emails listed in the staff directory. You may also send correspondence to the mayor or council members to:
City Hall
1 City Hall Plaza
Chaska, MN 55318

City Council Staff Directory

4. How do I find out who represents me?

Each council member represents a particular Ward in Chaska. View our interactive Ward Map to see who your council member is. Type in your address to get started.

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City Facilities RFP

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1. Can I schedule a building or site tour?

Yes, site tours can be scheduled for the Police Department and/or Fire Department. Please email Elise Durbin if this is something you would like to do. We would look to schedule these late the week of December 12.

2. What type of contract does the City intend to use to secure these services?

At this time, the city intends to use an AIA B101 contract.

3. The RFP cites a max of 24 pages in the proposal. Do cover pages and dividing pages count?

The 24-page maximum relates to content. The cover page and dividing pages do not count towards the maximum.

4. Are you looking for hours, rates and cost broken down by each phase of design and construction? Are you also looking for hours and rates for consultants?

The city would like to see proposers provide a breakdown of labor hours, rates and costs for each phase with a sum total cost of the proposed services at the boom. Please include hours and rates for all consultants that will be a part of the project.

5. Is there a detailed facility program available at this time?

A detailed facility program has not yet been developed. The key components include

• Secure parking, including a squad garage-room for overflow secure evidence storage, SWAT area, animal impound capability and police canine area
• Focus on site security (internal and external) (Police)
• Evidence facility: separate intake for vehicle to bring evidence into a garage. Intake room for initial processing with pass-through lockers. Evidence storage with separate vaults for general property, firearms, narcotics, and cash. Separate ventilation system for narcotics vault.
• Large open concept police lobby with separate interview rooms (hard versus soft interviews). One secure interview room with rear access to detention facility. Access to police conference room from public lobby with separate staff entrance.
• Large open concept squad room with individual workspaces for patrol/CSOs. Sergeant offices on perimeter of squad room.
• On-site training facilities (joint where appropriate)
  • Police training: room for simulator, mat room for use of force, small classroom for instruction
  • Multi-story tower
    • Ability to flow water from fire hoses, activate sprinkler heads, fire alarm systems, stand-pipes, forcible entry, etc.
    • Adjacent open-space for auto extrication
  • Gun range with 4 to 6 lanes
• Community space for public events and meetings
  • Ideally, accessible from lobby without needing to enter access controlled spaces
• Separate spaces for police and fire, yet flexible, shared spaces where appropriate
• Publicly accessible lobby
  • FD History Center space in lobby
    • Place for historic trucks
    • FF memorial area
  • Secured access to FD from lobby
• Fire office area
  • Offices for Chiefs and Fire Marshall (4-6)
  • Open larger flex office space
    • Multiple workstations
    • Supervisor spaces adjacent
• Space for construction plan review with appropriate media and storage to support activity
• Large Training Classroom (50 – 100 people)
  • Sub-dividable
  • Multi-media capable
  • Convert to Emergency Operations Center
  • Adjacent breakout conference space
• Firefighter crew quarters
  • Full-Kitchen and Dining Space
  • Individual Sleeping Rooms (4 to 6)
    • Including Bathroom w/Shower (Open to Jack and Jill Concept)
  • Recreation/Lounge Area
  • Workstation (Study, Office, etc.)
  • Wellness Area
  • Adjacent to or quickly accessible to truck bays
• Firefighter workout space and equipment
• Apparatus Bays
  • Drive-thru truck bays
  • Exhaust Removal System
  • Adjacent FF Turnout Gear Locker Area
    • Includes FF PPE Wash area (extractor and dryer)
  • Adjacent SCBA Fill Station

View the Space Needs Analysis (PDF) for more information.

6. Will the city directly contract the site survey, geotechnical, asbestos testing, and commissioning services?

Please include site survey and commissioning services as a part of your proposal. The city will be procuring geotechnical and hazardous materials testing separately.

7. Has the City performed any community engagement activities for the project?

The city has done the following community engagement activities:

• Citizen tour group to all city facilities (February 2022)
• Facilities open houses for public to tour facilities and talk to staff (May 2022)
• Booth at Fire and Ice Festival (July 2022)
• Booth at River City Days (July 2022)
• Park Parties hosted in each councilmember’s ward (August 2022)
• Presentation to the Lions Club (September 2022)
• Presentation to the Rotary (November 2022)
• Social Media posts (ongoing)

 These community engagement activities have focused on all of the city facilities (public safety, municipal services building, and city hall/library).

8. Are the original drawings for the existing fire station available?

The City is working to make these available now. Please watch the website where we will post if we are able to make them available.

9. Can the schedule requested (item g on page 2 of RFP) be integrated into project approach work plan section (item h on page 3)?

Yes, the schedule requested under item g on page 2 of the RFP, may be integrated into item h on page 3 of the RFP.

10. Would the city require the consultant to perform post-construction services? Example: warranty inspections, commission assistance, record drawings, etc.?

The selected consultant would perform the following post-construction services: punchlist, commissioning assistance and record drawings. The city will be responsible for warranty inspections. If there are other suggested post construction services your firm provides, please add alternative options for the City’s consideration.

11. Was a facility condition assessment performed?

A Space Needs Analysis was conducted in 2021. That analysis for police and fire can be found on the city’s website.

12. Since the project will have a construction manager, does the design team need to include a cost estimator as a 3rd party to verify estimates?

No, design teams do not need to include cost estimating as part of the services.

13. What is the typical review and approval process for new projects? How much time is needed for city council review?

The City uses a three-step process for planning review: concept plan, preliminary site plan, and final site plan. More on each of these can be found on the city’s website on the planning page.

14. What is the city's budget for this project?

The project budget for the public safety facility is $41 million.

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Community Development

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1. What is a comprehensive plan?

The Comprehensive Plan is a general policy document. It reflects Chaska's value system and philosophy, and acts as an overall framework for the future. As a guiding tool, it provides a system for measuring progress, gives direction for both everyday and more complex decisions, and helps set financial priorities. 

The Comprehensive Plan is intended to be responsive to changing conditions. It needs to be continually referenced, updated, and used as a guide. It functions as an overall course or path and is intended to provide direction, rather than dictating specific activities or precise decision-making. The plan helps city leaders in developing policies, programs, ordinances, capital improvement plans, and budgets. These more specific implementation tools will take into account current circumstances and financial priorities, along with the long-range outlook and goals of the Comprehensive Plan.

2. How often is a comprehensive plan updated?

The Comprehensive Plan is updated every 10 years.

3. What areas does the comprehensive plan cover?

The Comprehensive Plan is meant to guide the direction of the city in several major areas:

• Environment
• Land use
• Parks and trails
• Public facilities
• Transportation

Each of these areas is extensively examined to take advantage of opportunities, avoid problems, and build a stronger community.

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Economic Development Authority

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1. What is the Economic Development Authority (EDA)?

In 1987, the City of Chaska established its Economic Development Authority (EDA) to help address the city's need to proactively deal with economic development, housing and redevelopment issues within the city. The EDA was an offspring of the city's Housing and Redevelopment Authority, who until that time had served as the entity ensuring that there was not a shortage of safe and decent housing within the city. Key blighted properties were redeveloped into a use that would serve the entire public's best interest. The EDA took the responsibilities of the City's Housing and Redevelopment Authority, and added to their duties helping the development of new businesses and properties throughout the city.

2. What is the EDA's involvement with the City Council?

While EDA is a separate entity from the City Council, the EDA's power is derived from the authority that the City Council bestows upon it. The EDA's membership is comprised of the members of the City Council.

3. What are the responsibilities of the EDA?

The EDA is in existence not only to help promote new businesses within the city, but to also help retain and redevelop businesses already in existence within the city. 

The goals of the EDA are to:

• Develop sites which would be economically infeasible to develop without public assistance
• Encourage the development of housing within the city that is safe, diverse, and which gives our citizens affordable options to own a home
• Help restore blighted properties and downtown historic buildings by encouraging redevelopment activities
• Increase the amounts and types of services offered within the city

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Fire Department Ice Fishing Contest

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1. Will there be things to do for those not fishing?

Yes! We will have plenty of games and activities in the Chaska Event Center, so you don't have to fish in the contest to have fun!

2. Can I bring my own food and drink into the contest area?

Yes, but glass bottles are not allowed. Food and beverages (alcoholic and non-alcoholic) will also be available for purchase in the Chaska Event Center.

3. What prizes are available?

Yes, there are two categories of prizes, “for the fisherman” and “for the non-fisherman.” You need to be present and catch a fish to be eligible to win a “for the fisherman” prize. You do not need to be present to win a “for the non-fisherman” prize. There will be additional door prizes given away during the contest. Some door prizes you need to be present for and some you do not. The prizes that you do not need to be present for will be mailed out to the winner.

4. Do I need to bring an auger to drill holes?

No. All holes are drilled the morning of the fishing contest. No additional hole drilling is allowed by any contestant. You may want to bring an ice chisel and ice scoop to clear any ice that may form prior to the contest starting.

5. What time can I start fishing?

At 1:00 p.m.,the announcer will give the start signal.

6. Can I check the depth?

Yes, but only with a depth finder or a line without a hook. All lines must be out of the water by 12:45 p.m. until the official start.

7. When does the contest end?

At 3:00 p.m., the announcer will signal contestants to end the contest. You must be observed by a contest official on your way to fish weigh-in by 3:00 p.m. Remember, fish must be brought to the weigh-in stand immediately when caught and alive. Dead or frozen fish will be ineligible.

8. When can I enter the contest area?

Parking in the Firemen's Park parking lot begins at 11:30 a.m.

9. Can I pre-fish?

No, you will be disqualified. 

10. What type of fish can I weigh in?

Only game fish are eligible to be weighed in for contest prizes. These include; northern, walleye, crappie, bluegill, sunfish, perch and any bass species. Rough fish, including bullhead and carp are not eligible.

11. Can I use a windbreak?

No, windbreaks or set up shelters are not allowed.

12. Can I pull canvas over my head for protection?

No, all contestants must remain completely visible while fishing. 

13. Can I fish two holes?

No, only one hole and one line per contestant. You may jump to open holes and fish a different hole during the contest.

14. Can my friend watch my line while I go to the bathroom or to register my fish?

No, please take your line out of the water. Leaving your line unattended is against Minnesota State Law.

15. Do I need a fishing license?

Yes, all Minnesota fishing laws regulate fishing during the contest. MN DNR officers may be present and have the right to question any contestant.

16. Can I park on the ice?

No, parking is located in the Firemen's Park parking lot and additional parking is located at Veterans Park and throughout downtown Chaska. ADA parking is available in the Firemen's Park parking lot. View our downtown parking map for more details.

17. Can I bring a cooler on the ice?

Yes, coolers will be allowed. All coolers may be subject to mandatory search or will not be allowed in the contest area.

18. Is there a place I can warm up?

Yes! You can head to the Chaska Event Center to warm up, use the restrooms, purchase food and beverage, participate in games and potentially win prizes.

19. I caught two fish. Should I register both?

You may register as many fish as you like. All eligible game fish caught by a contestant are eligible to win “for the fisherman” prizes.

20. Do you have bait for sale?

Yes, we will have free crappie minnows for contestants. Sucker minnows and wax worms will be available for purchase.

21. Can I leave early?

Yes, any contestant may leave the park at any time. You cannot return with any fish though.

22. Where are bucket raffle tickets for sale during the contest?

We will be selling bucket raffle tickets throughout the contest for door prizes.

23. What raffle tickets are available to purchase prior to the contest?

You can purchase Chaska Fire Department Relief Association raffle tickets. Tickets are $20 and can be purchased from any active or retired firefighter. You can stop by the fire station and purchase tickets if a member of the department is available. You do not need to be present to win the raffle. 

24. Who is running the contest?

The Chaska Fire Department Relief Association.

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Inspections Department

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1. When is a building permit required?

Generally, a permit is required for any work other than painting, flooring, cabinets, and trim work on a home. Please call the Inspection Department at 952-448-9395 to verify if work being done requires a permit.

2. As a homeowner, can I take out the building permit?

Yes, although the City of Chaska strongly recommends that if the homeowner is having a contractor do the work, the contractor should take out the permit. They are licensed and are responsible for any code problems associated with the project.

3. As a homeowner, can I do plumbing work?

Yes, but only if you are the owner and live on site. If not, a licensed plumber is the only one allowed to do plumbing work.

4. When you say my deck footings shall be 18 inches in diameter, does that mean all the way from the surface down to 42 inches in depth?

No, only the bottom 6-8 inches of the footing shall be the required size. You may reduce the diameter to the surface. The sides need to be uniform and smooth. The post needs to bear on the center of the footing.

5. Do I need to be home for a deck inspection?

No, all we need is the approved plan packet on site, available to the inspector.

6. Do I need a permit for a shed?

When the shed is over 200-square-feet in size, a permit is required. Submit a building permit application, 2 copies of a construction plan, and a site plan.

7. Do I need a permit for a fence?

Yes, a fence permit is required. Submit a fence permit application, site plan, and a description of the fence. Rear yard fences can be a maximum of 6 feet in height and placed only in the rear yard. Decorative fences have a 4 foot maximum height and 50% opaque can be in the front and side yards.

8. Do I need a safety fence at a swimming pool?

A safety fence shall be installed around all underground swimming pools. A safety fence shall be installed around all above-ground swimming pools when the above-ground swimming pool is accessory to a single-family dwelling. A safety fence is required if the pool is both greater than 24 inches in depth and more than 5,000 gallons in capacity. A safety fence at least four (4) but no more than six (6) feet in height shall be constructed to completely enclose an inground swimming pool. A safety fence of at least four (4) but no more than six (6) feet height shall be constructed to completely enclose an above ground swimming pool or the sides of the pool above grade shall be a minimum of four (4) feet in height.

9. Does your department handle electrical inspections?

No, electrical inspections are performed by the state electrical inspector. Contact Brian Luce at 952-233-8988, Monday-Friday, 7 - 8:30 a.m. only.

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Main

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1. How do I contact a city department?

Visit the Staff Directory to find all department and staff contact information.

2. Where can I find the answers to my frequently asked questions?

Use the FAQs module to easily find answers to the questions you ask the most.

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Peavey Roundabout

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1. How will the roundabout be constructed?

The contractor will build the roundabout when the highway is closed to traffic. Highway 41 is closed between Hazeltine Blvd and just north of Peavey Rd until 5 a.m. on Monday, September 25, 2023. 

2. When will Highway 41 be closed and for how long?

Starting on June 26, 2023, Highway 41 will be closed for up to 3 months between Hazeltine Blvd and just north of Peavey Rd. Highway 41 is scheduled to reopen by 5 a.m. on Monday, September 25, 2023. Sign up for project email alerts to get progress and schedule updates.

3. What is the detour route?

The detour uses Pioneer Trail, Audubon Road, and Lyman Boulevard.

4. How can I access businesses and residences during the closure?

Businesses and residences will be accessible from Hazeltine Blvd or Lyman Blvd when Highway 41 is closed. The Pondview businesses along Highway 41 will have access from the north during construction. Thru-traffic will be detoured around the construction using Pioneer Trail, Audubon Rd, and Lyman Blvd.

5. What are the benefits of a roundabout at this intersection?

The roundabout will provide safer access to Peavey Rd and the new Oak Ridge Commons site, where Costco will be. The roundabout will slow vehicle speeds and reduce the wait time for vehicles entering or exiting Highway 41. The roundabout will also allow for more free-flowing traffic on Highway 41.

6. Why install a roundabout instead of a traffic light?

A roundabout was chosen because they have fewer opportunities for crashes compared to intersections with traffic lights or stop signs. The shape of a roundabout eliminates high-speed, right-angle, and head-on crashes. It also allows for quicker reaction time because of the low traffic speed. 

7. Who made the decision to build a roundabout?

The Minnesota Department of Transportation and the city of Chaska were part of the planning of the Peavey Rd/Hwy 41 intersection approvements.

8. How will traffic flow through the area?

Once construction is complete, motorists will use the roundabout to access Peavey Rd and the new Oak Ridge Commons site or to continue on Highway 41. Similar to the roundabout at Highway 41/Lyman Blvd north of the project area, motorists will enter the roundabout when there is a gap in traffic. All traffic goes through the roundabout in the same direction. 

The lanes will be wide enough to accommodate buses, fire, and other large trucks. The apron in the center of the roundabout is there to help large vehicles move through the roundabout as needed.

9. How will the roundabout handle extra traffic in the area?

Roundabouts typically create less delay than signalized and stop sign controlled intersections. The shortened wait time is most noticeable during non-peak traffic periods. 

A roundabout at this location is anticipated to adequately handle traffic coming to and through the area.

10. Will the roundabout be designed to handle a 4-lane expansion?

The Peavey Rd/Highway 41 roundabout will be built to accommodate a potential future expansion to a 4-lane highway. 

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Police

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1. How do I contact the Police Department after hours?

Our dispatch center, non-emergency telephone number is 952-361-1231.
If you have an emergency call 9-1-1

2. How can I obtain a copy of a police report?

To obtain a copy of a Chaska police report, print a copy of the Data Request Form (PDF) and submit the completed form to the Chaska Police Department. Please submit the form via mail, fax (952) 448-2307, or email notifications@chaskamn.gov.

Data Request form

3. Where can I find the Chaska Police body camera policy?

The body camera policy and records retention schedule are posted on CPD’s website.

4. After I request my Chaska Police report, when will I get it and how much does it cost?

State and Federal laws regulate the release of law enforcement data. Most requests can be processed within 14 days. If information is needed by a specific date, it should be indicated in the request and every effort will be made to meet the request.

Typically Chaska police reports are $.25 cents a page.

5. How can I obtain a background report on myself?

You must make the request in person at the Chaska Police Department. The CPD is only able to provide a background report on activity that occurred in Chaska. If you would like a background report for activity outside of Chaska, contact the Bureau of Criminal Apprehension (BCA) at 651-793-2400.

6. How can I report a lost or missing animal?

Missing animals can be reported to our dispatch center. Call 952-361-1231 (anytime 24/7) and the dispatcher will note the description of the animal and your contact information.

7. What can I do about wild animal issues?

For animal problems other than dogs, Chaska Police will try to assist, but may refer you to a professional exterminator or other service. Some nuisance animals may be trapped and relocated. The Chaska Police has several live-traps available for rent. It is your responsibility to relocate any trapped animals. Please call 952-448-4200 for questions about live-trap rentals. Chaska Police Live Rental Trap Rental Agreement

8. Is there a city ordinance for animals?

There are a number of ordinances that deal with animals. A more thorough description is outlined in the city Animal Ordinance. Animal Ordinance

9. What should I do if an animal bite occurs?

Call our dispatch center at 952-361-1231 (anytime 24/7) to make a report. Do not hesitate to call and report any type of bite.

10. What if I lock my keys in my car?

The Chaska Police will assist with unlocking a vehicle. You will be asked to pay a $20 service fee to help offset the cost and to help deter misuse. Call our dispatch center at 952-361-1231. (anytime 24/7) You will be given an envelope to mail the fee. No open-No charge!

11. How do I get a copy of my driving record?

The Chaska Police does not provide driving records. To obtain a copy of your driving record, you must contact the Minnesota Department of Motor Vehicles at 651-284-2000 or online. MN Dept of MV

12. Where can I get information on restraining orders, orders for protection?

The process for these types of matters are initiated through Carver County Court Administration. Please call 952-361-1420

13. My car was towed by your agency. How do I get it back?

If your vehicle has been cleared for release, you must come to the Chaska Police department to show proof of ownership,proof of insurance and have a valid drivers license or a valid driver with you. A signed release will be issued.

14. Where do I go to have my fingerprints taken?

Fingerprinting is done at the Carver County Jail. You need to schedule an appointment by calling 952-361-1146. This is offered free of charge to Carver County residents. If you are not a resident, there is a $15.00 fee.

15. What do I need to do if I am in a motor vehicle crash?

You are only required to notify the police if there is an injury related to the crash, if public property has been damaged, OR if the combined damage to both vehicles equals more than $1200.00

If this is the case, all drivers involved are required to complete a State of Minnesota Accident Report. This requirement is in place regardless of whether an officer responded to the crash scene or not. This report can be obtained from the Chaska Police department or online from the Department of Public Safety. State of Minnesota Accident Report

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Police Body Cameras

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1. How much does this program cost to the City of Chaska?

This is a one-year trial period, which is free of charge.

2. Who can view the BWC video?

Peace officers that have a legitimate, law enforcement-related reason can view the video. If there is a legitimate, specified law enforcement need, CPD can share BWC video data with another law enforcement agency.

Generally, most BWC video data is “nonpublic” data. The video data is presumptively private and can only be accessible to a person that is on the video.

If the video is part of an active criminal investigation, the data is all confidential, even to the person on the video.

If the video contains several people, permission needs to be granted by all involved people before the data is released. If an involved person does not consent to the release, they can be “redacted” from the video by having their face blurred and their voice distorted.

3. Who is considered a data subject?

Any individual or entity whose image or voice is on the video is considered a data subject.

4. What is redaction?

Redaction is the process of concealing the identity of people on the video by blurring their faces and distorting their voices.

5. When is BWC video data public?

When a peace officer discharges a firearm in the course of duty, except during training and for the purposes of killing animals.

When use of force by a peace officer results in substantial bodily harm.

When the data subject (person on the video) requests that the video be released to the public. If the video contains people that do not consent to the release or if it contains an undercover police officer, those individuals will be redacted by having their face blurred and voice distorted.

If a peace officer is disciplined, the related BWC video data is part of the personnel data, which is public.

If made public by a court order.

6. Does the police department have discretion to make some video public?

Yes, per Minnesota statute (13.82, subd. 15), a law enforcement agency can release nonpublic, private, or confidential video if it will aid in the law enforcement process, promote public safety, or dispel widespread rumor or unrest.

7. Are all victims, witnesses, and children part of public video?

No. The Minnesota Government Data Practices Act limits disclosure of information about certain individuals:

• Victims and alleged victims of criminal sexual conduct and sex trafficking
• Victims of child abuse or neglect
• Vulnerable adults who are victims of maltreatment
• Undercover officers
• Informants
• When the video is clearly offensive to common sensitivities
• Victims of and witnesses to crimes, if the victim or witness has requested not to be identified publicly
• Individuals who called 911, and services subscribers whose lines were used to place a call to the 911 system
• Mandated reporters
• Juvenile witnesses, if the nature of the event or activity justifies protecting the identity of the witness
• Juveniles who are or may be delinquent or engaged in criminal acts.Individuals who make complaints about violations with respect to the use of real property. (Code violations, real-estate ethics violations, tax law violations, etc…)
• Officers and employees who are the subject of a complaint related to the events captured on video

8. What if the video is public but it is very graphic? Does the video still get released?

Per Minnesota statute (13.825, subd. 2(5)(b) a law enforcement agency may redact or withhold access to portions of data that are public when the data is “clearly offensive to common sensibilities.”

9. What types of situations will CPD Officers record?

Officers will record any police-citizen encounter if there is reason to believe the recording will have evidentiary value. Officers will use their cameras to take recorded statements from victims, witnesses, and suspects. Officers will record any transports and transfers of people. Officers have discretion to record general citizen contacts.

10. Will someone having a medical emergency get recorded?

When officers determine that there is not a law enforcement need for recording, they will deactivate their body cameras. In medical emergencies where criminal activity is not suspected, cameras will not be activated.

11. Do officers need to notify people that they are being recorded?

No, but if someone asks if they are being recorded, officers will tell them if it is safe and practical.

12. Can I ask an officer to turn off their body camera?

It will depend on the situation. If there is not a law enforcement need or if the situation is not adversarial, an officer will have discretion to turn off the camera or keep it on.

13. Is the data safe?

The data is very safe and is subject to very strict rules and regulations set forth by the FBI. The data is encrypted and stored off-site from CPD.

14. How long will CPD keep the data?

The minimum retention period for video is 90 days but some data will be kept longer. Video data will be retained for a period of six years if the video contains evidence, a use of force, an adversarial encounter, or seizure of property.

15. What if an officer fails to activate their body camera?

Officers are expected to activate their body cameras if it is safe and practical to do so. However, it is recognized that officers must also attend to other primary duties and the safety of all concerned, sometimes in circumstances that are tense, uncertain, and rapidly evolving. Any time an officer fails to activate their recorder, they will need to articulate the reason why. An officer that fails to activate their body camera without a justified reason may face discipline.

16. Will officers be allowed to review video prior to writing a police report?

Yes. Officers will use the video to further assist in preparing a police report, giving a statement, or providing testimony in court.

17. Will officers be allowed to view video prior to providing a statement relating to a critical incident?

Officers have the option to view video prior to providing a statement.

18. Can the body cameras “pre-record” events?

Yes. When a CPD Officer activates their body camera, it will capture the previous 30 seconds of video, but not audio.

19. Will School Resource Officers wear body cameras in the schools?

No. However, a uniformed CPD Officer may have their body camera activated if they respond to an incident at a school.

20. How many body cameras does CPD have?

As part of the trial, CPD has 20 body cameras.

21. Does every CPD Officer get their own body camera?

All 15 uniformed patrol officers are assigned a body camera. Spare body cameras will be checked out by officers and detectives on an as-needed basis.

22. Will CPD Detectives wear body cameras?

Detectives will have the option to utilize body cameras if they determine that the body camera would be beneficial to their investigation.

23. Where can I find CPD’s body camera policy?

The body camera policy and records retention schedule are posted on CPD’s website.

24. What brand of body camera is CPD testing?

We are testing Axon body cameras. Axon is formerly known as Taser International. The body cameras are smaller than a cell phone and will be affixed to the officer’s upper chest.

25. What happens to the data at the end of the Axon trial period?

All the data is owned by CPD. None of it is accessible or viewable by staff at Axon. At the end of the trial, all data would be transferred to CPD.

26. What are the camera’s capabilities?

The camera has a 12-hour battery life and recording options from 420p standard definition to 1080p high definition. Data is stored on the camera during the officer’s shift. The video is uploaded, and the camera’s battery is charged when the camera is “docked” at CPD at the end of the officer’s shift.

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Predatory Offenders

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1. Why would a Level 3 offender move to my city?

Predatory offenders move to communities for many reasons. They often go back to a county of conviction due to the conditions of their supervised release. They may also choose a location because of family support, church, employment or another ex-offender.

2. Why does the city and police department allow predatory offenders in Chaska?

The City of Chaska has no authority to prohibit released predatory offenders from relocating to Chaska. In fact, such ordinances in other communities have been struck down by the courts. 

Convicted sexual and predatory offenders have always resided in Minnesota communities. It was not until the passage of the Registration Act that law enforcement had the ability to track the movement of these offenders after their initial release. Residency laws prohibiting where offenders can live also make it difficult to track offenders since offenders may stop registering in order to live somewhere in secrecy. 

The community notification process is intended to provide the community with information that may be used to help educate themselves, their families and their employees regarding personal safety. Please remember, the offender is not wanted by the police and has served his/her sentences by the court.

3. Why does the Police Department hold meetings about Level Three predatory offenders who move into the community?

The information in any predatory offender notification is designed to raise an awareness to help avoid situations involving vulnerable circumstances and to reduce the chances of further criminal conduct by the offender.

The Minnesota Department of Corrections evaluates and screens prisoners prior to their release. This does not mean they can predict someone’s future behavior. It is a process to compare past behavior with that of others to determine risk categories and how they might act upon release. The Chaska Police Department hosts a public meeting to give information on Level Three predatory offenders to the community to make them aware of the offender and to help watch out for each other by working together.  

4. What happens at a community notification meeting?

The Minnesota Department of Corrections and other area agencies will provide information on the Level Three predatory offender, conditions of release, guidelines about predatory offender registration and general safety information. The Chaska Police Department will also be on hand to answer questions. The purpose of the meeting is to provide community members with pertinent information and address their concerns as best we can.

5. How does this information make a difference?

Predatory offenders gain power from operating in a mode of secrecy. Notifying the community of an offender takes away their hidden agenda by making neighbors aware of their identity and where they live. Any power that the community takes back from the offender helps to reduce opportunities for victimization. We appreciate your willingness to be involved in community education and the notification process to help empower you and your family to be safe.  

6. How can I protect my family and myself?

Talk to your children. Open communication between parents and children are vital components of family safety. Explain in general terms that this new person in the neighborhood has hurt someone before and we want you to stay away from them to be safe. Review safety tips and common lures used to get kids into a vulnerable situation. Monitor your kids always knowing who they are with and where they are at. 

Use these basics to help stay safe from an offender: 

• DO NOT go into the offender's home or yard.
• DO NOT accept a ride from the offender.
• TELL your parents if the offender offers you toys, money, or gifts.
• USE the buddy system when playing outdoors.
• STAY with trusted adults that are watching you.
• CALL 911 if your parents aren’t home and you are approached by the offender.

It is important to remember that relationship, not residency, is most likely to impact victim recidivism. Therefore, awareness of predatory offenders is often the first step to protecting oneself.

7. Will I be informed when this offender moves out of my neighborhood?

No. The notification about predatory offenders is basic safety information to help create awareness of an offender moving into your neighborhood. There are many predatory offenders in this state as well as other states. It would serve no purpose to have people relax or not follow safety measures because the one offender they knew about moved from the neighborhood.  

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Smoke Alarms

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1. What powers a smoke alarm?

Smoke alarms are powered by battery or they are hardwired into the home’s electrical system. If the smoke alarm is powered by battery, it runs on either a disposable 9-volt battery or a non-replaceable 10-year lithium (“long-life”) battery. A backup battery is usually present on hardwired alarms and may need to be replaced.

These batteries must be tested on a regular basis and, in most cases, should be replaced at least once each year (except for lithium batteries). See the Smoke Alarm Maintenance section for more information.

2. Are smoke alarms expensive?

Smoke alarms are not expensive and are worth the lives they can help save. Ionization and photoelectric smoke alarms cost between $6 and $20. Dual sensor smoke alarms cost between $24 and $40.

Some fire departments offer reduced price, or even free, smoke alarms. Contact your local fire department’s non-emergency phone number for more information.

3. Where should I install smoke alarms?

Install smoke alarms on every level of your home, including the basement. Many fatal fires begin late at night or early in the morning, so the U.S. Fire Administration recommends installing smoke alarms both inside and outside of sleeping areas.

Since smoke and many deadly gases rise, installing your smoke alarms at the proper level will provide you with the earliest warning possible. Always follow the manufacturer’s installation instructions.

Some fire departments will install battery-operated smoke alarms in your home at no cost. Contact your local fire department’s non-emergency phone number for more information.

Hardwired smoke alarms should be installed by a qualified electrician.

4. How do I maintain a smoke alarm?

A smoke alarm only works when it is properly installed and maintained. Depending on how your smoke alarm is powered (9-volt, 10-year lithium, or hardwired), you’ll have to maintain it according to manufacturer’s instructions. 

General guidelines for smoke alarm maintenance:

Smoke alarm powered by a 9-volt battery

• Test the alarm monthly.
• Replace the batteries at least once per year.
• The entire smoke alarm unit should be replaced every 8-10 years.

Smoke alarm powered by a 10-year lithium (or “long life”) battery

• Test the alarm monthly.
• Since you cannot (and should not) replace the lithium battery, the entire smoke alarm unit should be replaced according to manufacturer’s instructions.

Smoke alarm that is hardwired into the home’s electrical system

• Test the alarm monthly.
• The backup battery should be replaced at least once per year.
• The entire smoke alarm unit should be replaced every 8-10 years.

5. Can I disable a smoke alarm while cooking?

Never disable a smoke alarm while cooking! 

A smoke alarm is just doing its job when it sounds while you’re cooking or taking a shower with lots of steam. If a smoke alarm sounds while you’re cooking or taking a shower with lots of steam, do not remove the battery. You should:

• Open a window or door and press the “hush” button.
• Wave a towel at the alarm to clear the air, or
• Move the entire alarm several feet away from the location.
• Disabling a smoke alarm or removing the battery can be a deadly mistake.

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Utility Billing

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1. I just moved to Chaska. What should I do?

The City of Chaska provides the electric, sewer, water, and storm water utility services. 

Call the City of Chaska Utility Billing Department at 952-448-9200 to apply for service. You can also go to Chaska City Hall (One City Hall Plaza, Chaska, MN 55318), and a customer service representative located at the first floor windows will assist you. You will need to complete a Contract for Utilities. 

If you are a renter, you must complete one of these service requirements:

• Pay a utility deposit equal to two times the average monthly utility bill (Utility Deposit Amounts for Rental Complexes)
• Or provide a letter of credit from a current utility company showing no more than one delinquent payment during the past 12 months

It is important that you contact Utility Billing at 952-448-9200 prior to moving in or out so that a meter reading can be scheduled. At least one-day advance notice is required to schedule meter readings. 

2. What are my options when paying my utility bill?

Payments can be made the following ways:

• Pay online. No fee is added to make a payment. You can make a one-time payment or register your account and set up automatic payments.
• Pay by text. Register your account on InvoiceCloud and pay by text.
• By phone. Call 844-683-0904. 
• Bill pay. Bank bill pay services are accepted. Include you full account number when you submit your payment. 
• Mail to:
  City of Chaska Utility Billing
  PO Box 860742
  Minneapolis MN 55486-0742
• In person:
  Customer Service Counter
  One City Hall Plaza
  Chaska MN 55318
  Monday thru Friday
  8:00 a.m. to 4:30 pm
• Chaska Utilities Drop Box:
  City Hall Parking Lot
  One City Hall Plaza
  Chaska MN 55318
• Reminder that City of Chaska employees will never ask for your payment information over the phone. If one of our customer service representatives call you, they will direct you to use one of the above options to complete payment.

3. What to do if I received a Disconnect Notice or my service has already been Disconnected?

Contact the Utility Billing Department at 952-448-9200 as soon as possible. 

According to City of Chaska Code of Ordinances, a delinquent account that is not paid in full by 8:00 a.m. on the scheduled day of disconnect, will be scheduled for disconnection. A service fee of $100 during regular business hours or $120 after business hours, plus Minnesota State sales tax will also be charged. A location scheduled for disconnection will not be permitted to continue service or to re-establish disconnected service until the account has been paid in full, required deposits have been paid in full and the service fee has been paid in full.

4. Who do I call for other utility services?

Utility Contacts

5. What if I have an after-hours emergency?

For electric, water, and sewer emergencies, call 952-448-4335.

6. I'm having a hard time paying my utility bill. What can I do?

You can call Chaska Utility Billing at 952-448-9200 to enter into a Payment Agreement to avoid any interruption in your electric service due to delinquency of your utility account. The following organizations provide financial assistance and may also provide budget counseling:

• Carver County Social Services 952-361-1600
• Salvation Army 651-746-3400
• Scott-Carver-Dakota CAP Agency 952-496-2125

For complete qualifications and application information, please contact these organizations directly.

7. Can I have my utility bill paid automatically from my bank account?

Yes. You can sign up online at Invoice Cloud or call City of Chaska Utility Billing at 952-448-9200. Automatic payments are deducted on the 12th of each month. There will be a message on the monthly bill when the automatic payment plan is in effect. 

Utility Customers Using A Bill Pay Service

New Remit Address and Customer Account Number Customers who pay their Chaska Utility Bill using a bill-pay service or bank must mail your payment to: 

City of Chaska Utility Billing
PO Box 860742
Minneapolis, MN 55486-0742

New Account Number Format

Please also update your instructions to include both parts of your new account number, as shown on both the top of your bill and on the remit stub: Be sure to include the dash: 123456789-12345678. If unable to insert a dash, be sure to leave a space: 123456789 12345678. Do not combine the two parts of your account number without either the dash or a space. If you have any questions, please call the City of Chaska Utility Billing Department at 952-448-9200 to speak to a Customer Service Representative, available from 8:00 a.m. to 4:30 p.m., Monday thru Friday.

8. Do you have a senior citizen discount and how do I receive it?

You are eligible for reduced electric rates if you are presently receiving retirement benefits, Retirement Survivor's Insurance Benefits, or Disability Insurance Benefits under the Social Security Act 42 U.S.C.#301, as amended, or if you receive a Federal or State Pension Plan. If you receive any of these benefits, please contact the City of Chaska Utility Billing Department at 952-448-9200 to sign up for reduced electric rates.

9. Do you need to get inside to read the meters?

Electric Meters

Most electric meters are read from the outside. 

Water Meters

While water meters are usually located inside the residence, we typically read your water meter by remote from outside your home. On occasion, we may need to gain access to your water meter if there is a problem with the remote. If necessary, we will contact you to schedule an appointment to gain access to the inside meter.

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Water and Sewer

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1. How do I know if my toilet is leaking?

To find out if your toilet is leaking, put 3-6 drops of food coloring in the toilet tank. Wait 30 minutes and if you see food coloring in the bowl, you have a leak.

2. When does Odd/Even Watering begin?

City Water Conservation starts May 1 and ends September 30 each year.

3. I have Chaska water. What should I set my water softener to?

We recommend setting your water softener to 29 GPG (grains per gallon).

4. How does my water impact home brewing?

We have published a Water Quality Analysis Report that shows you what's in Chaska water. Here are a few articles on how the different elements in water can impact home brewing. 

• Read the BeerSmith Home Brewing Blog
• Read the Beer and Brewing Blog

5. What do I do if my water is brown?

Typically, this can happen after we flush out our system during the spring. Open up your cold water on your faucet and keep the water flow at a steady stream for 15 minutes. If your water doesn't clear up after that, please call the Water & Sewer Department at (952) 448-4335.

6. Why does my water look cloudy or milky?

Cloudy water is caused by tiny air bubbles in the water. Generally, your water will clear up in a few seconds.

7. My water has a rotten egg odor. How do I get rid of it?

The most common cause of that smell is anaerobic bacteria reacting with sulfur and the sacrificial anode in your water heater. Replacing the sacrificial anode and increasing the temperature of your water heater should remove the odor.

8. How often should I flush my water heater?

Experts recommend annual flushing of your water heater to remove sediment. This helps prevent your water heater from corroding.